The Importance of Trust in the NDIS

The NDIS plays a vital role for thousands of Australians, providing the support needed to live with independence and dignity. However, recent issues like overbilling, poor service, and fraud have seriously undermined confidence in the system. These problems don’t just waste resources - they jeopardise the wellbeing of participants and cause real anxiety for families.

Our Commitment to Safer Standards

At My Solas, we’re tackling these challenges head-on. We’ve strengthened our vetting process to ensure only providers with integrity and a true commitment to participant care join our platform. 

This means:

• Enforcing stricter entry criteria

• Conducting thorough background and compliance checks

• Implementing ongoing monitoring to maintain high standards
   

A Call for Collective Action

Protecting participants is a responsibility we all share. We urge the NDIA and the Fraud Fusion Taskforce to increase enforcement and act against those who threaten the system.

Building a Trusted Community

At My Solas, we do more than connect participants with providers - we’re dedicated to creating a safe, trustworthy community where quality and ethics always come first. Because every participant deserves support they can count on. 🛡️