Support Coordinator
Job Description
If you have deep empathy and a passion for helping people living with disabilities, this role is perfect for you! Join our Support Coordination team and make a real positive difference to the lives of people livinjg with complex disabilities. This Support Coordinator role will provide quality support to NDIS participants and their families. We are seeking a passionate and experienced individual that will bring an element of enthusiasm and motivation to the already existing team. The successful candidate will play a crucial role in assisting NDIS participants to navigate and access the services they need to achieve their goals and build capacity in their everyday lives.
Key Responsibilities:
- Coordinate and manage NDIS plans for participants.
- Assist participants in understanding their NDIS plans and funding.
- Connect participants with appropriate service providers.
- Monitor and review participantsâ needs and preferences.
- Advocate for participantsâ needs and preferences.
- Maintain accurate and up-to-date records and documentation.
- Collaborate with other team members and stakeholders to ensure comprehensive support.
- Maintain team objectives and achieve reasonable Key Performance Indicators.
Requirements
Requirements
To be successful in this role you will need to be empathetic and caring, be able to effectively communicate to a diverse range of people, have excellent verbal and written communication skills and organisational and time management skills. You will possess a strong acumen in engaging potential clients and onboarding them and have a proven record of developing and maintaining stakeholder relationships as well as an ability to work independently, and as part of a team and take initiative. You must also be open to construct feedback and have a positive attitude to personal and professional growth. You will have at least 1 years' experience in a support coordinator role, experience with complex psychosocial disability and a current drivers licence, and hold valid NDIS worker screening clearance and blue card.