What We've Learned Connecting Participants With the Right Support
Insight Description
Finding the right NDIS provider shouldn't mean scrolling through dozens of directory listings, comparing websites and hoping you've found the right fit.
That's exactly why MySolas Match was created.
Instead of spending hours searching, you simply tell us what you're looking for, and our team connects you with providers who genuinely match your needs.
Why we built MySolas Match
Most provider directories put the entire burden of searching, filtering and comparing services on the participant or their family.
While that can work if you know exactly what you're looking for, many people don't. Whether you're new to the NDIS, moving to a new area, changing providers or looking for a more specialised support, finding the right service can quickly become overwhelming.
MySolas Match was built to take that pressure away. Rather than leaving you to sort through countless listings, we do the legwork for you.
What people are really looking for
Every request we receive is different, but there are a few things we hear time and time again.
Many participants are looking for providers with immediate availability, particularly for support workers, Supported Independent Living (SIL), allied health and community participation.
We also regularly hear from families who are struggling to find services in their local area or who need providers with experience supporting specific disabilities, age groups or complex support needs.
Above all, people want confidence that the provider they choose is the right fit—not just one that happens to appear in a search result.
How MySolas Match works
When you submit a request through MySolas Match, our team carefully reviews your requirements and matches them against our network of verified providers.
We consider factors such as your location, the supports you need, provider availability and any preferences you've shared, before introducing you to providers that genuinely align with your request.
The service is completely free to use, and there's absolutely no obligation to choose any of the providers you're matched with.
What makes a great match?
Finding the right provider is about much more than the service they offer.
The strongest matches often come down to things like communication style, shared expectations, experience with particular disabilities or support goals, local knowledge and the ability to deliver support when and where it's needed.
These are the details that can make all the difference in building a positive, long-term support relationship.
Ready to find the right provider?
If you're looking for NDIS supports and aren't sure where to start, MySolas Match takes the guesswork out of the process.
Simply tell us what you're looking for, and we'll connect you with providers who are the right fit for your needs.
Get started today: www.mysolas.com.au/mysolas-match