MySolas Match, One Year On: What We’ve Learned Connecting Participants With the Right Support

Finding the right NDIS provider shouldn't mean scrolling through dozens of directory listings hoping one is a good fit. That's the problem MySolas Match was built to solve — instead of searching, you tell us what you need, and our team connects you directly with providers who genuinely match.

Why we built it this way

Over the past year, we've seen just how difficult finding the right provider can be. You might know what support you need but not know which providers service your area, have availability or are the right fit for you.

Most provider directories leave you to filter through those options yourself. MySolas Match exists to take some of that work off your plate.

What we've learned from participants

Over the past year, we've seen requests for everything from support workers and community participation to allied health, respite and accommodation. One thing that stands out is that participants are rarely looking for just one thing.

Location, availability, experience and personal preferences can all matter when finding the right provider. A provider might offer exactly the support you need, but if they don't have capacity or don't suit your circumstances, they're not necessarily the right match.

That's why we look beyond the service you're searching for and consider what matters to you.

How the matching actually works

When you submit a request through MySolas Match, our team reviews what you're looking for and identifies providers who may fit your location, support needs and availability.

We'll do the searching and make the introductions, so you don't have to spend hours contacting providers yourself.

It's a free service, and there's no obligation to choose any provider you're matched with. You stay in control of the decision.

What makes a good match?

After a year of connecting participants with providers, we've learned that the right match isn't simply about finding someone who offers the right service.

It's about finding someone who fits your life — whether that's their location, availability, experience, communication style or approach to support.

The more we understand about what you're looking for, the better we can help narrow down your options.

Try it for yourself

If you're looking for an NDIS provider and aren't sure where to start, MySolas Match takes the guesswork out of the search.

Tell us what you need, and we'll do the legwork.

Your support should fit your life — not the other way around.

Try MySolas Match