How to List and Fill Vacant SIL and SDA Properties Faster

A vacant SIL or SDA property costs your business every week it sits empty. At the same time, there could be participants, families and Support Coordinators searching for accommodation that matches what you have available.

A clear, detailed and up-to-date listing can make it easier for the right people to find your vacancy and understand whether it could be a suitable fit.

Photos do more than you'd think

Clear, well-lit photos help people get a better feel for the property before they enquire.

Include photos of the bedrooms, bathrooms, living areas, kitchen and outdoor spaces — not just the exterior.

Make accessibility features clear too. This could include:

• Step-free access
• Accessible bathrooms
• Hoist provisions
• Wide doorways
• Other accessibility modifications

Participants, families and Support Coordinators searching for SIL or SDA accommodation may be looking for specific features, so the more useful information you provide upfront, the easier it is to assess the property.

Be specific about who the property suits

Avoid relying on a generic property description.

Include important details such as the available support ratio, whether the property is a shared or individual arrangement, location, accessibility features and the SDA design category where relevant.

If you're looking for a compatible housemate, include relevant information about the existing resident and the type of living arrangement available without sharing personal or identifying details.

The goal is to give people enough information to quickly understand whether the vacancy could suit their needs.

Keep your listings current

An outdated accommodation listing can create unnecessary enquiries and confusion. A current vacancy that hasn't been listed means potential matches may never know it's available.

Update your MySolas Accommodation listing whenever availability, support arrangements or important property details change.

Even if the vacancy hasn't changed, regularly reviewing your listing is a good opportunity to check that the photos, description and contact information are still accurate.

Make enquiring easy

Once someone enquires, make the next step clear.

Respond to enquiries through your MySolas Enquiry Inbox as soon as you can and provide clear information about current availability, potential move-in timeframes and what happens next.

Participants, families and Support Coordinators may be considering several accommodation options, so clear and timely communication can make it easier for them to decide whether to take the next step with your property.

Give your vacancy the best chance to be found

Filling a SIL or SDA vacancy can take time, but keeping your accommodation listings detailed, accurate and current gives people searching for NDIS accommodation better information to determine whether your property could be the right fit.

Make sure your current vacancies are listed on MySolas and review any existing listings to ensure they're up to date.

Not listing your current vacancies yet? Explore MySolas provider plans to see how you can list your available accommodation and increase your visibility.