Compass Guidance & Supports
Service Area
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Description
My name is Phoebe Jo Bagnell, and I am the Founder and Support Coordinator of Compass Guidance & Supports, an independent disability support and Support Coordination service based on the Central Coast NSW.
We currently have immediate capacity with no waitlist for Support Connection (Level 1) and Coordination of Supports (Level 2) for plan-managed participants.
With 19 years of experience across disability and community services, I understand how important responsive communication, accurate documentation and proactive coordination are — not only for participants and families, but also for the providers and plan managers working alongside them.
At Compass, our approach includes:
• Prompt communication and onboarding
• Clear and accurate service agreements
• Proactive monitoring of participant budgets and plan utilisation
• Identifying under-utilised funding, service gaps and potential budget concerns early
• Supporting participants to prepare for plan reassessments and changes
• Working collaboratively with plan managers, allied health professionals and other providers
I strongly believe that good outcomes come from providers working with one another, rather than in isolation. We each bring different expertise, and building respectful relationships across a participant's support network can make an enormous difference.
If you are currently working with participants who are looking for a Support Coordinator, experiencing difficulty implementing their plan, or simply looking for a service that may be a better fit, Compass currently has capacity to commence promptly.
I would also love the opportunity for Compass Guidance & Supports to be considered for your provider/referral directory. I would be very happy to forward our one-page service profile and further information about our services.
After many years working within the disability sector, I've become very conscious of the organisations I choose to build professional relationships with. I am reaching out because I would genuinely value the opportunity to connect with your team and hopefully work alongside you in supporting participants in our community.
Thank you for taking the time to read my email. I look forward to hearing from you.
Support Categories
Assistance with Daily Life
- Capacity Building and Training in Self-Management and Plan Management
Finding and Keeping a Job
- Employment Support
- School Leaver Employment Supports
Improved Daily Living Skills
- Community Engagement Assistance
Improved Living Arrangements
- Assistance With Accommodation And Tenancy Obligations
Increased Social and Community Participation
- Life Transition Planning Incl. Mentoring Peer-Support And Indiv Skill Develop
- Innovative Community Participation
- Skills Development And Training
Support Coordination and Psychosocial Recovery Coaches
- Support Coordination Level 1: Support Connection
- Support Coordination Level 2: Coordination of Supports
Assistance with Social and Community Participation
- Supports in Employment
Improved Learning
- Transition to School And To Further Education
Service Delivery Method
Mobile
Onsite
Onsite - Accessibility Friendly
Teleservices / online
Ages Supported
8 – 16 years old
17 – 21 years old
22 – 55 years old
Over 55 years old
Primary Disciplines
Autism
Brain Injuries
Intellectual Disability
Mental Health
Others
Physical Rehab
Technology
Trauma support
Vision
Environmental Modifications
Mobility and Driving
Sexuality and Intimacy
Support Availability
Immediate
Support Languages
English
Insurance
Comprehensive Vehicle
Public Liability
