Insight PBS
NDIS Registration: 4-G9ON38H
Service Area
(What is a Service Area?A Service Area shows where the provider is offering services in. It may not be where the provider is based in.)
Choose a service area to see location-specific services and contact information.
Melbourne
VIC
Description
As per the definition, Insight means to gain an accurate and deep understanding. That is our mission at Insight PBS: to understand each and every participant, and the key people in their life.
Insight PBS was founded in 2021 by our Managing Director, Rosie Valencia. Together with a business partner, she built a brand new business that solely focused on delivering Positive Behaviour Support services, rather than a full suite of services.
Over the last few years Positive Behaviour Support has established its importance in the educational and disability sector, culminating with a flood of new providers in 2025. Positive behaviour support under NDIS aims to uphold the rights of the person with disability, improve their quality of life and reduce and eliminate restrictive practices.
The approach and expertise of our 80+ practitioners allows participants and carers to make significant changes in their lives. We continually strive to inspire, support and guide the people we work with.
Since our humble beginnings in 2021, we've grown to a team of over 100 across four different states. We've delivered high-quality services to over 3,000 participants, and will continue to grow in 2026.
We build, nurture, and develop effective networks and partnerships, offering innovative, tailored advice.
We are here to help you make a difference in the participants' and carers' lives.
Support Categories
Relationships
- Specialist Positive Behaviour Support
Service Delivery Method
Teleservices / online
Mobile
Ages Supported
0 –7 years old
8 – 16 years old
17 – 21 years old
22 – 55 years old
Over 55 years old
Primary Disciplines
Autism
Brain Injuries
Intellectual Disability
Mental Health
Others
Sexuality and Intimacy
Trauma support
Support Availability
2 - 4 weeks
Support Languages
English
Insurance
Public Liability
Contact Information
Phone
Website
Contact Hours
Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 5PM
Saturday Closed
Sunday Closed